Privacy policy

Glam Home is a trading name of Glam Development Pty Ltd (ABN 47 665 349 842). In this policy, “we” and “us” mean Glam Development Pty Ltd.

We handle personal information in line with the Australian Privacy Principles.

When you contact us or use our enquiry form, we may collect:

• your name, email address and phone number
• the address and details of your site, such as block size, frontage and slope
• your budget and when you would like to move in
• how you heard about us
• plans, drawings or other files you send us
• anything else you choose to tell us

If you go on to build with us, we also collect the information needed for your building contract, approvals and home warranty insurance.

We use your information to reply to your enquiry, check your site, prepare a price and a building contract, manage approvals, the build, handover and warranty, and meet our legal obligations.

We do not sell your personal information.

We share information only as needed for your enquiry or your build, for example with:

• designers, engineers, surveyors, building certifiers, trade contractors and suppliers working on your home
• the QBCC, for home warranty insurance
• your lender, if you ask us to
• the IT, email and website services we use

We may also disclose information where the law requires it.

We only send you news or offers if you agree to it, and you can opt out at any time.

Our website does not use cookies for advertising, tracking or analytics.

We use Cloudflare Web Analytics to understand how many people visit our website and which pages they view. It does not use cookies, does not track you across other websites and does not identify you.

Our website is hosted by Cloudflare, Inc., a United States company that delivers websites through its global network. To deliver and protect the website, Cloudflare processes limited technical information about your browser and device, such as your IP address.

When you submit our enquiry form, the details you enter are sent to us by email using Cloudflare's email service. Our website does not store your enquiry. Your information may therefore be processed outside Australia, including in the United States.

We store your information securely and keep it only for as long as we need it for the purposes above, or as the law requires.

Some of the services we use may store information outside Australia. Where they do, we take reasonable steps to protect it.

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us.

Email admin@glamstar.com.au, call 0452 078 803 or write to 32 Avonlea Place, Eight Mile Plains QLD 4113. We respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.