Frequently asked questions
Answers to the questions we are asked most often. For anything not covered here, please contact us.
General
What does Glam Home build?
Glam Home builds custom homes on your land or to your plans, knockdown rebuilds, and a single-storey design for first-home buyers.
Where does Glam Home build?
We build across Greater Brisbane, the Gold Coast and the Sunshine Coast. Our service area covers the Brisbane, Logan, Redland, Moreton Bay, Ipswich, Gold Coast and Sunshine Coast council areas.
Do you undertake knockdown rebuilds?
Yes. We manage approvals and construction of the new home, and a licensed demolition contractor removes the existing house.
Can you build to my own plans?
Yes. We review your drawings, assess the site requirements and provide a price to build.
Can I visit your office?
Our office is at 32 Avonlea Place, Eight Mile Plains QLD 4113. Visits are by appointment.
Site assessment
Is there a charge for the site assessment?
No. The site assessment is provided at no cost, before you decide to proceed.
What does the site assessment include?
We review your site, the planning controls that apply to it and your budget, then provide an initial assessment and recommended next steps.
What should I include in my enquiry?
Your site address or suburb, block size, frontage and slope if known, whether the block is vacant or has a house to be demolished, your construction budget and your preferred move-in timing. If you have plans or drawings, we will ask for them when we reply.
How quickly will you respond to my enquiry?
We respond to enquiries within two business days.
Time and cost
How long does a custom home take to build?
Construction time depends on the design and is set out in your building contract. As a guide, custom homes typically take 10 to 12 months to build, and construction usually commences within two months of the plans being finalised.
When does construction start?
Construction usually commences within two months of the plans being finalised.
What affects the price of a new home?
The items that most commonly affect price are site slope, soil conditions and rock; access for machinery and deliveries; demolition and service disconnections for knockdown rebuilds; retaining walls, drainage and service connections; council, certification and other statutory fees; and changes requested after signing. We assess each of these before quoting.
When is the deposit payable?
After the building contract is signed. No payment is required before then. Queensland law limits the deposit to 5% of the contract price for most new homes.
Fixed price or cost plus: which is right for me?
It depends on your finance and how settled your design is. A fixed-price contract is the usual choice for clients financing their build. Cost plus suits custom homes where open-book pricing is preferred. We explain both before you sign.
Will my lender finance a cost plus contract?
Some lenders do not finance cost plus contracts, or lend less against them. A fixed-price contract is the usual choice for clients financing their build.
Is there a cooling-off period?
Yes. You may withdraw by written notice within five business days of receiving a copy of the signed contract. The builder may keep $100 plus out-of-pocket expenses reasonably incurred. The cooling-off period does not apply in limited cases, such as where you obtained independent legal advice before signing.
First home
What is the first-home design?
A single-storey (low-set) home with four bedrooms, two bathrooms, a double garage and a large open-plan kitchen, dining and family area that opens to the alfresco, of approximately 190 m² in total. It fits lots from about 350 m² with an 11 m frontage and has 2590 mm ceilings. Dimensioned plans are being finalised.
Where can the first-home design be built?
In new estates in South East Queensland's growth corridors within our service area, including new satellite towns in the Ipswich, Logan and Moreton Bay areas.
Do I need my own land for the first-home design?
No. You can build on your own block, or we can assist in identifying a suitable site in a new estate.
Is the price of the first-home design fixed?
Yes. The first-home design is built under a fixed-price contract, and the price is set out in your building contract before you sign.
What happens if handover of my first home is delayed?
Your building contract sets the date your home will be completed and handed over. If handover is delayed for reasons other than weather, events beyond our control or changes you request, we reimburse your rent for up to six weeks, as set out in your contract.
Warranty and aftercare
What warranty applies to my home?
Your home is covered by the Queensland Home Warranty Scheme, administered by the QBCC. The cover depends on your contract type, and we explain it, including the time limits for claims, before you sign.
How long do I have to make a home warranty claim?
For structural defects, you must become aware of the defect within six years and six months of cover starting, and lodge a claim within three months of becoming aware of it. For non-structural defects, you must become aware of the defect within six months of the work being substantially complete, and lodge a claim within seven months of completion. Non-completion claims under a fixed-price contract must be lodged within three months of the contract ending.
Is a cost plus contract covered by the home warranty scheme?
For defective work only. Cost plus contracts are not covered for non-completion, including loss of a deposit. Fixed-price contracts are covered for both.
What happens after handover?
For the first 12 months after handover, we maintain a register of defects and return to rectify them.
Arrange a site assessment
Share your site address, block size and building intentions. We will respond with an initial assessment and recommended next steps.